Terms & Conditions

Terms & Conditions

1. General

  • By using this website, you confirm that you are at least 18 years old or using the site under parental supervision.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • Continued use of the website means you accept any changes made.

2. Products & Pricing

  • All products displayed are 1 Gram Gold / Gold Plated Jewellery, unless otherwise specified.

  • Product images are for representation purposes. Slight variations in color or design may occur due to lighting and screen settings.

  • Prices are subject to change without prior notice.

  • We reserve the right to cancel any order due to pricing errors or stock unavailability.

3. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We accept secure online payments through trusted payment gateways.

  • GVG 1 Gram Gold reserves the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Orders are processed within the timeframe mentioned at checkout.

  • Delivery timelines may vary depending on location and courier partner.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Exchanges

  • Returns or exchanges are accepted only if the product is damaged or incorrect upon delivery.

  • Customers must notify us within 24–48 hours of receiving the product.

  • The item must be unused and in original packaging.

  • Refunds (if applicable) will be processed after inspection.

6. Intellectual Property

  • All content on this website including images, logos, text, and designs are the property of GVG 1 Gram Gold.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

7. Limitation of Liability

GVG 1 Gram Gold shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Delays beyond our reasonable control

Our maximum liability is limited to the amount paid for the purchased product.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to our data practices.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 info@splenden.in
📱 +91 8897965113